Functional Capability Assessment (FCA) Functional Capability Assessment (FCA) is an established, non-invasive and objective method of... Read more
Case Management Case Management services are offered to all MOH clients. Clients refer cases to us electronically... Read more
Integrated Healthcare What is meant by integrated healthcare? Most larger employers and many SMEs have developed... Read more
Mediation & Conciliation MOH offers accredited Mediation and Conciliation services to all of its clients. As an... Read more
Counselling, Incident Support & Welfare MOH provides  telephonic Counselling and support to some of the U.K.'s leading... Read more
Our Services MOH is a leading composite provider of Occupational Health services in the UK. What does... Read more
Psychological Capacity Assessment (PCA) PCA's were developed by us to respond to the need to more objectively validate and quantify the... Read more
European & Global Services MOH already provides 24/7/365 telephonic Counselling support to English-speaking client employees... Read more
Mobile Audiometry & Health Surveillance With the latest in health surveillance technology and a team of highly experienced and... Read more

Clinical Governance & Training

What is clinical governance, and why does it matter?

Clinical governance is a term which describes the measures we take aimed at collectively increasing our professional performance, competency, efficiency, identifying and reducing risk, and helping to promote empowerment and ultimately patient satisfaction.

How is it achieved?  It is achieved through the consistent monitoring of our own performance, the promotion of a culture that demands excellence and positive attitude, and firm adoption of the concept that this is less about individual actions and more about us taking collective responsibility. Implementing clinical governance requires  challenging our ways of working, and it enshrines the fundamental principle that quality leadership, teamwork and communication impact clinical effectiveness at all levels, by individuals and by the team as a whole.

Clinical governance requires us to adopt clinical practice which places patients at the centre of our thinking.  As an organisation, visible leadership from senior management is pivotal to our continued success.

trainingSuccessful clinical governance also needs to be transparent with a clear audit trail, and it needs to be able to identify where our performance might be failing to meet acceptable clinical standards. It demands clinical peer reviews of our medical reports, and it requires external review and customer feedback whereby our customers critique our reports via Revalidation measures directed by the GMC.

Above all, our integrated governance processes include all medical disciplines and covers management of medical data and data protection.

Training

To some, CPD funding for employees is optional. At MOH we are firmly committed to ongoing CPD. All our clinical team members have an annual budget expressly set aside for this purpose and which must be utilised. individuals are required to apply to our CMO for sign off on appropriate professional development courses, and in this way we can ensure that all our clinical team are continually upskilled to meet the latest clinical and legislative standards at minimum.

All new MOH Employees undertake a comprehensive induction programme, to orientate them into our culture, our standards, and our expectations.  Additionally, our clinical team meet regularly to discuss clinical developments and practice, and  to avoid the potential for 'silo' thinking.

As importantly, our administration teams undertake ongoing in-service training and are funded to participate in external courses to augment their knowledgebase and improve service delivery.  Our firm belief is that a first-rate clinical service can only be delivered with an equally first-rate administrative process underpinning it.